Current and former Social Security officials said the commissioner at various points blamed his predecessor for problems that ...

Frank Bisignano responds to Senate criticism, defending SSA modernization efforts amid concerns over AI tools, service ...

Administration commissioner Frank Bisignano defended the agency on Wednesday, citing reduced phone wait times and increased ...

Social Security Commissioner Frank Bisignano is under fire from Democratic lawmakers for recent reforms at the Social ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the phone and at the Social Security office.

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more ...

The Social Security Administration has conceded an issue with phone service, after denying it to NPR, and has announced a fix ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

For thousands of Americans, the check will no longer be in the mail. In a move expected to affect more than half a million ...

The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...