The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform

Discover how Salesforce's acquisition of Contentful is set to transform personalized digital experiences, enhancing customer engagement and streamlining content management for businesses.

“We feel really excited about the momentum that we're seeing in the partner network,” Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview. Salesforce has followed up its reveal of a new artificial intelligence agent ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its platform as an API, MCP tool, or CLI command so AI agents can ...

Salesforce (CRM) is one of the stocks most watched by Zacks.com visitors lately. So, it might be a good idea to review some of the factors that might affect the near-term performance of the stock. Shares of this customer-management software developer have returned -0.

Here are five big launches from Salesforce’s TrailblazerDX 2024 developer conference that partners and developers need to know about. From the new Salesforce Einstein 1 Studio offering to new Python And JavaScript functions in Bolt, Salesforce’s ...