Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer system of ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup ...

Zendesk Sell remains an excellent option for SMBs that need an easy-to-use CRM, especially those seeking robust help desk integrations and user-friendly tools. You might know the Zendesk name from its ...

We’ve tested the best helpdesk and customer service solutions currently available, and we found that Zendesk is a better option than Salesforce — but not by much. While Salesforce offers great ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to ...

When I speak to people who are looking for a new customer relationship management system I always encourage them to focus more on the company, not just the product. Of course, the actual software is ...

Zendesk on Tuesday launched a new customer relationship management (CRM) platform built completely on Amazon Web Services, on the premise that businesses are looking for a way to bring together ...

The Faye Zendesk Sell Pipedrive Migration Tool is now available. For more information, visit https://fayedigital.com/software/zendesk-sell-to-pipedrive-migration-utility/ .

Zendesk Sell remains an excellent option for SMBs that need an easy-to-use CRM, especially those seeking robust help desk integrations and user-friendly tools. You might know the Zendesk name from its ...