Xbox recently unveiled an AI-powered tool called Support Virtual Agent to help support players with gaming-related issues.

Xbox is reportedly planning to introduce a new AI chatbot to improve customer service for players, streamlining user support tasks. Microsoft's growth in gaming has led to innovations like the ...

Xbox fanbase is voicing their frustration and heading out the door when it comes to further support if rumors prove to be real.

Square Enix CEO Takashi Kiryu promised better support for Xbox platforms going forward during Final Fantasy XIV Fan Fest 2023 Las Vegas.