ZDNet

CRM vendors don't walk the talk

Issues about implementation, pricing, and customer focus reveal that perhaps no one needs CRM more than the CRM industry itself, according to a new study designed to gauge satisfaction levels among ...
CRM Buyer

CRM, BI Vendors Line Up Behind Google OneBox

Several CRM (customer relationship management) and BI (business intelligence) vendors have announced support for Google’s new addition to its enterprise search feature, OneBox for Enterprise. The list ...
ZDNet

It's a mess: CRM vendor admits shambles

The hype surrounding CRM has confused and overwhelmed potential users, and customers who have invested in the technology have no way of measuring their return on investment. The admission came from ...
Business Wire

CRM Vendors Embrace AI, Automation to Break Down Silos, Nucleus Research CRM Value Matrix Finds

BOSTON--(BUSINESS WIRE)--Productivity takes center stage in the H2 2018 CRM Value Matrix from Nucleus Research. Automation, AI and predictive capabilities deployed in meaningful ways are helping to ...
CRM Buyer

It’s Time to Re-Evaluate Your CRM Vendor’s Viability

With the CRM vendor landscape going through so many changes today, it’s an excellent time to check up and see what your vendor’s viability is, what their future prospects look like, and especially for ...
Network World

Traditional CRM vendor fights back by integrating SharePoint, Outlook

Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced that it is taking on the ...
Business Wire

Gladly Named a 2019 Cool Vendor in CRM Customer Service and Support by Gartner

SAN FRANCISCO--(BUSINESS WIRE)--Gladly, a company that’s reinventing customer service for B2C brands, has been named a Cool Vendor in Gartner’s May 17, 2019 Cool Vendors in CRM Customer Service and ...
Reuters

CRM Vendor Proposals: 10 Items You Need Most

If a significant CRM system project is on your agenda in this new fiscal year, here are checklist items that you need to look out for in vendor proposals. 10 Things You Want: Sign up here. 1. A ...
planadviser.com

LPL Includes Wealthbox CRM in Vendor Affinity Program

The program’s aim is to help advisers streamline their practices. LPL Financial has selected Wealthbox, a provider of customer relationship management (CRM) software for advisers, to be included in ...
Forbes

Why Vendor Relationship Management Is A Must-Have For Businesses

There are hundreds of enterprise tools in the marketplace to manage the many different facets in an organization: project management, client relationship management, internal/external business ...
PC World

CRM Vendor’s Ex-CEO, Ex-CFO Charged With Wire Fraud

Two top former executives of CRM (customer relationship management) vendor https://www.pcworld.com/tags/Entellium+Corporation.html have been charged in federal court ...