Lauren Serota, former head of service design at Yoma Bank in Myanmar, discusses mistakes companies make during design research, the challenges of remote work, and why sometimes designers shouldn’t ...

Once you have determined your research question, the next step is to decide on a research design. As random assignment tends to be challenging in SoTL, most projects tend to fall into the ...

As a small-business owner, you may develop a focus group research proposal to gather data that shapes your marketing or business strategies. Increase your odds of success by having a clear vision of ...

There's a great deal of momentum toward user experience (UX) design and research as an integral piece of the software process, not to mention the entire range of products and services. Recently, the ...

The Project on Impact Investments uses multi-method research to build insight that is both expansive in its focus and detailed in its analysis. We combine the study of the larger universe of impact ...