Documents written by lawyers are often hard to understand. They’re chock-full of arcane terms, and they systematically violate every precept of the “plain language” movement. Lawyers have only ...

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification, coinsurance, ...

Pennsylvania and many other states have passed laws requiring consumer contracts to be written in “plain language” to make contracts easier for consumers to understand. Many companies, however, may ...

DEAN WILLIAM F. RUSSELL’S excellent paper called ‘So Conceived and So Dedicated,’ which appeared in the May 1935 Atlantic, starts an interesting train of thought. Mr. Russell’s article shows that he ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

Question: What do you get when you cross the Godfather with a lawyer? Answer: An offer you can't understand. The nature of our legal system, which is often referred to as a "common law" system, is ...

As a communications professional working with the NIH All of Us Research Program, which relies on remote, and digital enabled health research data collection and participant recruitment, enrollment ...

Marketers need to remember the golden rule of plain language: Complexity does not communicate authority. I can’t escape it: COVID-19 content. Everywhere I turn, there’s a news article, social media ...

It is now more important than ever for researchers to be “bilingual” in plain language. It fosters trust with the community and presents research in a non-threatening way, while also helping to ...

GATINEAU, QC, Oct. 13, 2025 /CNW/ - Accessibility Standards Canada is pleased to announce the publication of the CAN-ASC-3.1:2025 Plain Language standard. This equity-based standard is the first ...