Inside the New York Times‘ towering building in Midtown Manhattan, just off Times Square, sit 14 journalists whose primary role is to read and to click. They are the Grey Lady’s comment moderators, ...

Thanks to the anonymity of the internet, it is next to impossible to effectively fight online harassment, as services like Twitter have repeatedly learned. Jigsaw, a subsidiary of Alphabet Inc.

If you've spent any time at all on the internet, you know that finding civil conversation can be a real challenge. Whether on YouTube, Facebook, Twitter or your favorite news site, trolls can often ...