This form of design, practiced by Madisonville-based Design Impact, aims to help communities and institutions solve problems collaboratively, with empathy. If Cincinnati Children’s Hospital Medical ...

In the complex and ever-evolving landscape of state and local governments, the need for modernization that addresses citizens’ frustrations is more important than ever. Human-centered design is a ...

For many years, homelessness response work involved counting up — counting how many people are put in new homes, or how many are provided with government services, or how many are taken off the ...

The content featured in this article is brand produced. Diana Rhoten smiles as she looks up at the ceiling of her New York home office. She’s paused in mid thought as she recalls the details of a ...

As companies try to attract broader, more diverse talent pools, human-centered design could be key. Human-centered design doesn’t start with the product. It starts with the workplace 'You have to work ...

When disasters strike - whether floods, earthquakes, forest fires, or cyclones - success in rescue and relief operations ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

As consumers, we want and expect the information we’re looking for to be presented in a way that’s easy to read and understand. In an industry as data-heavy as healthcare, that type of clarity is even ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...