Jeff Werner is a software engineer and has been writing this column since 2007. Question: I am an avid reader of your column in the Northwest Florida Daily News. I am old and not very tech savvy, so I ...

Internet and mobile provider Cox is stepping away from email. “To ensure the best email experience possible for our customers, we have decided to transition email service and support of your cox.net ...

Jeff Werner is a software engineer and has been writing this column since 2007. Answer: If you haven’t already, I would encourage you to hit the column archive on my website and read the discussion ...

Cox Communications was working Sunday night to repair its company-hosted, residential email service, which malfunctioned late Friday afternoon over a wide area that included Roanoke. Some customers ...

Cox Communications said its company-hosted, residential email service in the Roanoke area is likely to be partially down until at least Monday. The problem, which began at 5 p.m. Friday, is believed ...