MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

CISA has added three flaws to its 'Known Exploited Vulnerabilities' (KEV) catalog, among which is a critical hardcoded credentials flaw in SolarWinds Web Help Desk (WHD) that the vendor fixed in late ...

MacsDesign Studio has released version 6.3 of its Web Help Desk system. The new version adds new features including PDF invoicing. Developed on a Java foundation, Web Help Desk works on Mac OS X and ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

A security oversight by SolarWinds developers in August allowing remote access to sensitive credentials within its Web Help Desk (WHD) product has found active exploitations in the wild. According to ...

‘Third time’s the charm?’ asks a prominent security researcher after what appears to be the same critical Java deserialization flaw gets a third security update. SolarWinds has released a third patch ...