CMS Wire

CRM: The Most Important Relationship is with the Customer, Not the Data

When we discuss Customer Relationship Management (CRM) it's often in the context of technology. But technology is only one element, and not the hardest one to grasp. CRM is about people, processes and ...
Richmond

Working the Web: CRM and digital adoption to increase in 2017

In the last 15 years, digital marketing budgets have gone from table scraps to approaching the lion’s share. This is due, in large part, to shifts in consumer attention and innovations in digital ...
PR Newswire

Adoption of Online CRM, Web CRM and Small Business CRM Soars in One Year Overtaking Traditional In-house Systems for the First Time Ever

- New research from Really Simple Systems reveals high confidence in online CRM, web CRM and small business CRM systems as over half of those surveyed see better value than in-house equivalents - From ...
PR Newswire

Provider of Online CRM, Web CRM and Small Business CRM Really Simple Systems Adds Built-in Mass Emailing to its Cloud CRM

- Online CRM, web CRM and small business CRM users will no longer have to use third party emailing systems - John Paterson, CEO of online CRM, web CRM and small business CRM company, Really Simple ...
Mint

Web exclusive | How CRM is transforming the Indian SME sector

It is in this context that several SMEs are beginning to seriously look at Customer Relationship Management (CRM) as a tool to push sales and build brand equity. There has been a significant spurt in ...