IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

Our multilingual AI voice agents are designed to meet the diverse needs of businesses worldwide, providing seamless customer service in multiple languages” Research Report Closing the CX Gap: Leaders ...

Cerence claims to supply its artificial intelligence-powered conversational voice assistant tech to more than 80 automakers ...

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