The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

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Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. A handful of ...

In the corporate world, it’s not uncommon for companies to invest heavily in phone systems that route calls, handle voicemails, and ensure employees can get work done wherever they are. But in many ...

Vonage, a Voice over Internet Protocol provider, has begun charging customers a $1.50 per month "regulatory recovery" fee. Hoping to soften the blow of the new fee, Vonage also is cutting the prices ...

More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

WASHINGTON – The U.S. Federal Communications Commission (FCC) should take a mostly hands-off approach to regulating the VoIP (voice over Internet Protocol) industry, so that VoIP can continue to grow ...

Since the Big 3 cell companies in Canada are all varying degrees of crooks and bastards, I've been looking for alternatives. After noticing that it can be cheaper to get a data-only plan, I started ...