NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...
Virtual agents reduce the workload on human agents, allowing them to focus on complex or sensitive inquiries while ensuring consistent, accurate support. AI contact centers also enable real-time ...
AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...
Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...
A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...
Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...
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