The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it as a ...

As the travel industry undergoes a digital transformation, digitization and automation have revolutionized the way we plan and experience our journeys. AI-powered virtual assistants and chatbots have ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

Virtual Assistant part of TD strategy to deliver faster and simpler digital experiences while maintaining trusted advice ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it’s important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...