A new tool from Jacada Ltd. is designed to help federal agencies that want to modernize mainframe applications while still relying on the technological resources and programmers related to them. The ...

In the digital world, the user interface is the medium of communication. It is the surface at which humans interact with the functionalities provided by machines—whether hardware or software. As such, ...

User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing ...

After a decade of methodically building cross-functional integration capabilities, ServiceNow is making its most assertive move yet—positioning a conversational AI interface as the orchestration layer ...