Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Usability evaluation and testing constitute a critical component in the design and refinement of interactive systems, ensuring that products are not only functional but also intuitive and efficient ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ongoing AI boom is transforming the online user experience (UX) at a rapid pace, and the ...

This document provides the empirical rationale for critical patient safety-related usability guidelines for standardization of EHRs. This document provides the empirical rationale for critical patient ...

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...

When it comes to medicine, children are not just little adults—and that premise extends to the electronic health records their clinicians rely on, according to a new viewpoint published in JAMA ...

YouEye, a usability testing service that uses a pool of screened candidates to help designers and developer get feedback for their sites, today announced that it has raised a $3 million funding round ...