Many financial institutions spend considerable time, resources and money on usability testing for their Web site…and with good reason. Usability testing is a critical qualitative step for identifying ...

Jerry Cao is a content strategist at UXPin — a wireframing and prototyping app with built-in usability testing — where he develops in-app and online content for the wireframing and prototyping ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

When building interactive Web sites or applications, the success of our work is not based solely on marketing strategy and design. The real challenge is providing Web customers with clarity, control ...

Open-source software developers have created an array of amazing programs that provide a great working environment with rich functionality. At work and at home, I routinely run Linux on my desktop, ...

I work at a university, and one of our faculty members often repeats to me, "Software needs to be like a rock; it needs to be that easy to use." And, she's right. Because if software is too hard to ...

Have you either observed or perhaps even conducted a summative usability test of a medical device? If so, you have undoubtedly witnessed a use error—an instance when a test participant made a mistake ...