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inContact, a provider of cloud contact center software and contact center agent optimization tools, has launched an updated version of inContact Agent for Salesforce on the Salesforce AppExchange.

Cloud powerhouse Salesforce has updated its Do.com social productivity application with new features, including a comprehensive contacts form and a tracker for ongoing deals, the company announced ...

Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., an industry leader in AI-powered communication and collaboration, today announced it has updated its Dialpad for Salesforce app on Salesforce AppExchange, ...