Maybe you are facing random computer freezes and reboots! In such cases, we have to first find out if it’s a hardware-specific problem or a software-specific problem. System instability can be caused ...

More often than not when our computer starts slowing down and retrieving the smallest file seems to take more time than mowing the back yard we figure its time to start shopping for a new hard drive.

Teach your users these do-it-yourself tricks to repair computer problems and help minimize the strain on IT support. Users don’t have to be computer whizzes to solve many basic computer problems ...

You're the computer whiz in your circle of friends and family, which means, inevitably, somebody is going to call for tech support. If you can't fix it in person, these are the best approaches we've ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

While I think it’s fair to say that USB devices are generally easier to configure and less prone to problems than their serial- and parallel-based ancestors, problems can still occur. When USB devices ...