Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Numara Software has announced its acquisition of UniPress Software, the developer of the FootPrints web-based service desk software. Numara's main product is the Track-It! service desk software. The ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

LONDON--(BUSINESS WIRE)-- Pembrokeshire County Council is the governing body for Pembrokeshire, one of the principal areas of Wales. It consists of more than 200 geographically dispersed sites and has ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...