We’ve all had someone, perhaps a parent or teacher, tell us to “watch our tone.” Now, IBM wants you to be able to tell how your tone comes across in written communications. Today, Big Blue unveiled ...

Getting tone right takes work — but it’s critical to the success of your business documents. If you sound likable and professional, people will want to work with you and respond to you. If you come ...

A powerful force in writing is the imagery of sound. Editors tell us to “make it sing.” Good sentences are said to have a “rhythm.” Our lead strikes the “right note,” creating just the right “tone” ...

Communication is at the heart of society, business, and education, yet it is often overlooked when it comes to accessibility.

It's bad enough that robots are writing professionally (albeit badly), but now they're criticizing, too? IBM has unveiled the Watson Tone Analyzer, the latest tool in its "cognitive computing" suite ...

Email Writing: Email, also known as electronic mail, is a medium of written communication used to send and receive information over the Internet. It has been in use since the beginning of the Internet ...

Forbes contributors publish independent expert analyses and insights. I write about web content and brand personalities. We all know that it's important for a brand to have a likable and consistent ...