Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

A growing number of mobile carriers worldwide are increasing their video messaging and telephony offerings. According to a new study from ABI Research, the market value for mobile video telephony ...

The global outbreak of the COVID-19 has led to discontinuity and chaos. Not only has the pandemic created havoc in the lives of people, but it has also disrupted the functioning of businesses to a ...

AT&T (NYSE: T) has won a potential 10-year, $78 million contract from the Defense Information Systems Agency to provide voice internet services to several unified combatant commands outside the ...

MINNEAPOLIS--(BUSINESS WIRE)--Avtex, an end-to-end Customer Experience (CX) consulting firm, announced today its acquisition of Adapt Telephony Services, LLC, a contact center solutions provider based ...

Back in fall 2008, we covered the launch of Twilio, a service that gives web developers an API to easily build web apps with telephony features, like audio playback, voice recording, and more recently ...

This week on Leaders’ Insights, IP Telecom’s Shena Brien outlines her career journey from engineer to business owner. Shena Brien is the chief executive officer (CEO) of IP Telecom. A former student ...