Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Leaders at all ranks must model change-positive behavior and work together to maintain consistency and alignment in driving initiatives forward. Change is more readily accepted when firefighters trust ...

Change isn’t easy, and implementing new technology is particularly difficult. People tend to dislike change unless they perceive it as personally beneficial. Unfortunately, new technology is rarely ...