Spectrum is betting big on three bold changes to keep internet customers from pulling the plug on service.

No one likes to hear that their Internet bill is about to go up. If you're a Spectrum customer and you've been told you're in jeopardy of losing a 50 percent off discount on your bill, take a deep ...

Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...

Customer loyalty metrics also placed Spectrum TV Stream near the top of the field. In the question measuring likelihood to continue subscribing to a TV provider for cable service, 73% of Spectrum TV ...