The issue is affecting some cable boxes on Spectrum and is not the result of alerts being transmitted by Hawaii News Now.

On Thursday, many Spectrum Cable customers across the area let us know that their video service wasn't working. We reached out to Spectrum as well. The company posted the following note on Twitter: We ...

Spectrum customers hoping to watch the ESPN game between Florida and No. 14 Utah on Thursday were greeted with a black screen on their various TVs and devices. The game was dropped just moments before ...