A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

SolarWinds has launched a relatively low-cost IT help desk package. SolarWinds Web Help Desk combines a ticketing system (with automatic email to ticket conversion), performance dashboards, automation ...

AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

AUSTIN, TX--(Marketwired - May 20, 2015) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today announced updates to its SolarWinds® Web Help ...

Chat and mobile application bring new mediums and opportunities for IT professionals to engage with employees through the service desk AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading ...

Third time’s the charm?’ asks a prominent security researcher after what appears to be the same critical Java deserialization ...

The vulnerability, tracked as CVE-2025-26399 (CVSS score: 9.8), has been described as an instance of deserialization of untrusted data that could result in code execution. It affects SolarWinds Web ...

A newly-uncovered RCE flaw in SolarWinds' helpdesk product bypasses two previously-issued fixes, and users should prioritise ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

SolarWinds announced a hotfix for RCE vulnerability in Web Help Desk, and this is the third time it attempts to address the ...