Adjustable sit-stand desks are all the rage these days, after some smart person in the healthcare field put two and two together to figure out that planting your backside in an office chair all day ...

Smart phone. Smart car. Smart fridge. So far, so meh. Now though, we’re in the era of the smart desk. We know that remote work is here to stay and that this shift has caused many to invest more on ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

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Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...