When you get ready to apply for a new position, typically it begins with reviewing your resume or CV to ensure it is up-to-date. But to be truly ready for a job hunt that involves taking the next step ...

The concept of a skill matrix was introduced when a manager’s supervisor asked about coverage during vacation and whether a matrix of key competencies was in place. This highlighted the importance of ...

This post is the second in a series about effective management practices and how they benefit both companies and the people that work for them. Located in Baltimore, MD, Marlin Steel manufactures a ...

KPO includes those activities that require greater skill, knowledge, education and expertise to handle than a typical BPO job. For example, An insurance company might outsource data entry of its ...