Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Simple CRM, a software company specializing in CRM and business management software, is excited to announce the launch of the first AI proactive assistant for a company’s employees. Named HaPPi, the ...

Few pieces of tech jargon are as unwieldy as CRM–customer relationship management. But what CRM systems do is actually quite simple. A CRM system is like an electronic Rolodex souped up so that every ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

A CRM (Customer Relationship Management) is probably one of the most valuable systems that any small business can implement. It is as important as the people that are hired and will have a more ...

It's pretty much a given that today's savvy business organizations will use some sort of CRM system for record keeping, managing their sales pipeline, and getting the most they can out of their ...

There can be little doubt that businesses that fail to identify, generate and subsequently manage potential new customers ultimately pay a heavy price. But despite this, many small-to-medium ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...

CRM integrations demand time and money. In return, the technology promises to give even more time and money back to the company, with a better customer experience to boot. But what happens when ...