Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

When the coronavirus pandemic hit in March, little did New Zealand-based Kiwibank realise that it would accelerate the bank's plans to overhaul its customer service management (CSM). The company ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

New Zealand's Kiwibank was created in 2002 with one clear mission: to win the hearts of Kiwis by providing better service, better products, lower fees and better interest rates. Since its creation it ...

Zoom Video Communications and ServiceNow have inked a partnership agreement to use each other's technology for work-anywhere experiences. Zoom has deployed ServiceNow's Customer Service Management ...

Enterprise cloud company, ServiceNow, has been selected by New Zealand-based trans-Tasman communications technology specialist, Pyrios, to support its business and customer experience transformation.

SOMERSET, N.J., May 25, 2021 /PRNewswire/ — VCTI, the broadband and network technology experts, today announced it has joined the ServiceNow Services Partner Program module. This announcement expands ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...