In this article, we will introduce what service design is and explain why without it, there cannot be a good customer experience. Over the years, the taxonomy of design has grown more and more ...

The Civic Service Design graduate minor is offered through Parsons School of Design. The Civic Service Design minor draws upon a practice and subfield of research and theory that connect to design, ...

This story was originally published by Data-Smart City Solutions. How might local governments become truly user-centered? By fundamentally changing the ways in which they operate, and the methods by ...

This three-credit course in the School of Engineering exposes students to concepts and techniques for design. The class discusses the fundamental concepts and activities of design processes and ...

This course provides an in-depth introduction to design science research, focusing on the scientific study of how people/teams develop new products, systems, and services. Students will develop skills ...

Bringing together design thinking, management, and applied social sciences, the graduate program in Strategic Design and Management at Parsons responds to the need for businesses and organizations to ...