St. Louis-based Express Scripts, a pharmacy benefits manager, will cut more than 300 jobs when it closes a call center in Pueblo, Colo., in April, according to The Pueblo Chieftain. Express Scripts is ...
We’ve all been there. Maybe you worked in sales, or maybe you were fundraising, trying to get someone to pick up the phone and actually listen to you. Let’s face it, no matter which end of the line ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. How often do you call a customer service hotline and feel like the agent on the other end is ...
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