Patient satisfaction can be an obstacle for healthcare at large. With lives on the line, it may seem that how happy a patient is should be a secondary concern. However, high patient satisfaction ...

Seth Godin is recognized as one of the world’s leading business gurus. His 21 books cover topics from marketing to leadership, people, change, and more. I think of him as a provocateur, in a good way.

TROY, Mich.: 13 Dec. 2023 — Overall satisfaction among electric utility residential customers declines 18 points to 713 (on a 1,000-point scale) from a year ago, marking the third consecutive year of ...

It’s true that customers who feel satisfied after an interaction with your brand are more likely to become repeat customers and recommend your product or service to others with positive reviews and ...

JD Power has released the results of its 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study, an assessment of EV and plug-in hybridowner satisfaction. Focused on the first year of ownership, ...

According to Cox Automotive’s latest Car Buyer Journey Study, car buyer satisfaction reached its highest level on record in ...