The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud tech while minimising risk and ensuring they do not fall foul of ...

I've never had to write an SLA document before and was wondering if anyone could give me a sample SLA doc for their virtualization or storage environments (FC/iSCSI). I have a nice sample one from SUN ...

For investors, lenders, operators, and sellers alike, SLA insurance for data centers has quickly become a baseline requirement to make hyperscale assets investable, financeable, and tradable ...

Microsoft recently published a new version of its service-level agreement (SLA) for Azure SQL Database, adding uptime perks for organizations that use the "Business Critical" tier. If organizations ...

JACKSONVILLE, Fla.--(BUSINESS WIRE)--Continuing its commitment to providing world-class levels of service and system uptime to its clients, financial technology leader FIS ® (NYSE: FIS) said today ...

Q: Our agency has been selected to handle business travel for a major corporation in our area. The corporate travel manager has told us that the corporation wants a written contract with a "service ...