It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...

The “Ticketmaster-ification” of restaurants is driving diners and staff to a breaking point. Nicolette is a lifestyle writer based in Brooklyn, NY. Enthusiastic and ambitious, she's excited to tackle ...

New York Gov. Kathy Hochul (D) signed the Restaurant Reservation Anti-Piracy Act into law on December 19, 2024, prohibiting third-party restaurant reservation services from arranging reservations ...

Google’s Assistant can already order Starbucks, estimate restaurant wait times, and make restaurant reservations online — and soon, its newest technology, called Duplex, will be able to automatically ...

This post is in partnership with Knowledge@Wharton, the online research and business analysis journal of the Wharton School of the University of Pennsylvania. A version of the article below was ...