It’s not hard to find examples of the cost of poor reputation management. Twitter may be a particularly outrageous case. After all, destroying much of a 44B$ asset in less than a year ought to be ...
In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...
A highly respected internist in a suburban town suddenly noticed a large decrease in new patient referrals and wondered why. It turned out that there was a single negative patient review online. By ...
(Ad) The recent pandemic had many of us spending much more time close to home, and we often got to know our neighborhood businesses better. Supporting local businesses like the pizza shop down the ...
(Ad) Every business owner knows that their online reputation is one of their most valuable assets. It is also an asset that can be easily damaged. So how can you safeguard your reputation and ensure ...
Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. In this article, you will ...
David James is CLO at 360Learning, host of The Learning & Development Podcast and former Director of L&D for The Walt Disney Company. As a learning and development leader, do you ever get frustrated ...
Top firms recognized for their expertise in suppressing negative search results and restoring digital credibility amid rising ...
Welcome back to Reputation Management! Here we reveal the underbelly of ordinary automotive retailers—places like car dealers and service shops—with fictional service tales inspired by real customer ...
An NHL team wouldn’t acquire a new player without consent of the general manager. A restaurant wouldn’t completely revamp its menu without input from the lead chef. So, why would some apartment ...
When was the last time you purchased a product or used a service provider without checking online reviews? It should come as no surprise that most consumers—74 percent, according to a Consumer Reports ...