Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

Discover how quality management ensures excellence through effective policies, planning, assurance, and improvement in ...

At-a-Glance: Offshore quality control is a gated workflow spanning design, procurement, fabrication, installation, and commissioning, enforced via Inspection & Test Plans (ITPs), hold/witness points, ...

From pork sausages to pet food, hardly a week goes by where consumers don’t hear about a dangerous product recall. And it’s not just food manufacturers. Ninety-six percent of manufacturers surveyed, ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Quality. We all have a few ideas that come to mind when we look for quality. More than likely, you’re envisioning your favorite brand of jeans, one restaurant where the food always tastes just right, ...