Business process mapping reveals inefficiencies, streamlines workflows and drives scale. Done well, process mapping builds ...

For example, a company such as a hotel chain might utilize process mapping to see if management interaction with staff is effective or if guests are satisfied with their experience at the hotel.

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

BPM is a lot like a GPS for process automation -- it provides a way to structure data and analyze only the relevant paths to help you reach your outcome.