Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Often thought to be a tool best suited for root-cause analysis, the “5 Whys” is an iterative interrogative technique for exploring the cause-and-effect relationships affecting a particular problem. If ...

Stage 5: Justify thinking. A vital habit that many students need to solidify is recontextualizing after they solve ...

Planning your next moves is pretty crucial for being productive, but it’s only helpful if those plans are well informed. To succeed, you need to understand why previous attempts at similar tasks ...