Plain language is the key to effective communication, allowing you to get the most important information to the right people as clearly and as effectively as possible. In this course, you’ll learn the ...

Results showcase the federal sector’s continued work to make information easy to understand and provide the public with a direct line to reach the agencies who serve them.” — Barbra Kingsley, chair of ...

I’ve been doing a lot of thinking this month about making teaching documents of all kinds more accessible. Some of this is about a syllabus, but some of it is about rethinking some of our signs and ...

Whitney Quesenbery and Dana Chisnell lead the Center for Civic Design, which seeks to solve voter intent problems with design. Updated November 3, 2016, 10:41 AM The biggest complaint we hear in our ...