Manipulative design tricks on the internet that make users perform unwanted clicks and purchases? What dark patterns are and ...

Some examples of narcissistic behavior include inflating one’s accomplishments to gain praise, ignoring other people’s feelings, and deliberately taking credit for someone else’s work. Narcissistic ...

Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

Humans have more in common than what separates us. If you work in customer experience, your job is to identify the patterns on the map of human behavior. I’m currently reading a history of India and ...

All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Learn more. Every ...

Artificial intelligence (AI) is making significant strides in various sectors, including a remarkable breakthrough in predicting criminal behavior. With a staggering accuracy rate of 90%, AI’s role in ...

Rising consumer prices, higher digital engagement and increase demand for sustainable products are causes shifts in consumer ...

In a new report from Columbia University’s antisemitism task force, a student described the situation on campus following the October 7 attacks in Israel. “People that you sat in class with, you had ...

Researchers at Seoul National University and Kyung Hee University report a framework to control collective motions, such as ...