Most companies view outsourcing as a good way of cutting costs and don't ask for input from the IT department when making such decisions, according to research released this week by Unisys. The ...

Atrium Health's vice president of revenue cycle management shares how their health system navigates outsourcing decisions and finding the right balance between internal and external processes. No two ...

A failure to involve the IT department in outsourcing decisions is fuelling cynicism about the real motives for outsourcing — and leading to a dangerous disconnect between the board and IT managers, ...

In a world where what and how people think is already under siege thanks to the algorithms of social media, we risk putting ourselves in an even more perilous position if we allow AI to reach a level ...

We make hundreds of them every day. Most are relatively fleeting and inconsequential. What difference does it really make whether you poach some eggs or opt for a bowl of oatmeal for breakfast? Some ...

Nine out of ten business cases that cross my desk contain material errors, which often lead to incorrect recommendations worth tens of millions of dollars. If you ever wondered why two thirds of ...

Our company is in the process of deciding if we will outsource a core part of our business. The stakes are high in this decision because of the potential financial impact of a wrong decision and the ...

In almost every step of our business life cycle, business owners and leaders are faced with various challenges that we must address in a swift and effective manner. One of the challenges is whether to ...

Anyone who has been monitoring the business press and industry trends in the past 18 months or so will have noticed that outsourcing may not always be a sure-fire, can't miss strategy for improving ...

The exporting of U.S. jobs has received a significant amount of media attention. Thousands of skilled information services positions have been outsourced to countries with highly educated workforces ...