The term "operations management" refers to the coordination and culmination of primary business undertakings that result in achieving organizational goals and objectives. Operations management focuses ...

Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also ...

Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization’s operations. The typical company carries out various functions as a part of its operation.

Companies that want to achieve a sustainable and profitable business need to focus on three dimensions of their operations, generally speaking. First is value protection, a foundational concern that ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...

For the power and utility sector, operational excellence allows every member of a plant to visualize how workflows operate to produce optimal output. Doing so enables all personnel to identify issues ...

In South Korea, where many companies have year-end settlements in December, businesses are particularly busy at the start of ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...