Fashion has a notorious environmental footprint, accounting for up to 10% of global carbon dioxide output. This is exacerbated by a fast fashion business model which encourages the frequent purchase ...

Lower return rates could be an indication AI is helping consumers make more informed shopping decision during the holiday ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

The convenience of online shopping is unrivaled. Consumers can order everything from apparel and electronics to furniture and groceries with the reassurance that if they don’t like it, they can send ...

Holiday shoppers beware: Some major retailers are adjusting their shipping return policies, meaning free online returns could become a thing of the past. Zara, Abercrombie & Fitch and J.Crew are ...

A huge surge in online shopping during the pandemic has been a savior for retailers, but it comes at a price. Shoppers are expected to return twice as many items as they did during last year's holiday ...

Think twice before ordering those shoes in two sizes — sending one pair back might cost you. According to a report released Oct. 15 by the National Retail Federation and Happy Returns, a logistics ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Ordering items online is super easy. A few ...

A U.S. Postal Service employee transports parcels for distribution ahead of the holiday mail rush inside the Los Angeles Processing and Distribution Center on Nov. 30. Mario Tama / Getty Images We’ve ...