The goal of this study was to investigate patients' emotional reactions to viewing lab test results online and the actions they take after they view their results. We discovered that satisfaction, ...

Mohana Ravindranath is a freelance health, science, and tech journalist and a 2025 Association for Health Care Journalists fellow. She was previously a Bay Area health tech correspondent for STAT.

Of its many wiles, one of the biggest impacts that the pandemic has had on society is that it forced much of the world into an existential crisis. Ever since COVID-19 made its debut, people from ...

Kaiser Permanente (KP) is a not-for-profit integrated health care organization serving nine million members in nine states and the District of Columbia. Kaiser Permanente began offering online health ...