With a good business idea and the willingness to work hard, you can make a go of a chat line operator business. This type of business capitalizes on people who want to call in for information, ...

Fast, easy and accurate — ask any consumer to describe good customer service and that is the likely response you’ll receive. Traditionally, people have reached out to call centers, confident that a ...

This gives the visitor a chance to correct the representative in a different manner, rather than repeat themselves and continue the confusion, which adds to the frustration.If a live chat is ...

Graham is an experienced editor and journalist. He is the founder of Media-Insert Communications; the former editor of The Marketing Leaders, the Chartered Institute of Marketing’s Technology group’s ...