Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems across the country are now ...

A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that certain emailed questions sent to doctors are no longer free. It's ...

Patients won’t be charged for the Epic EHR patient portal messages that take providers five minutes or less to answer or if they lead to an appointment, are related to a visit from the past seven days ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. CLEVELAND (WJW) — Starting Thursday, Nov. 17 ...

WASHINGTON — The next time you message your doctor to ask about a pesky cough or an itchy rash, you may want to check your bank account first — you could get a bill for the question. Hospital systems ...

A Tacoma-based health care network is now charging patients for certain types of online portal messaging with providers, joining other systems that started the practice during the pandemic. MultiCare ...

Health system leaders have differing opinions on the usefulness of billing patients for MyChart messages, with some telling Becker’s it will relieve burdens on healthcare providers and others saying ...

As early as 2022, healthcare systems in the United States started charging for certain MyChart messages. Legal nurse consultant Cambria Nwosu warns that this phenomenon may be on the rise. “MyChart is ...