Joost Vles does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

The Journal of the Operational Research Society, Vol. 37, No. 3 (Mar., 1986), pp. 275-283 (9 pages) In this paper, the effects of the head-of-the-line priority and the first-come-first-served service ...

Joost Vles is an adjunct instructor of management at the University at Buffalo of the State University of New York Warning: After reading this article, you will never again stand in a line without ...

This paper contains an analysis of a single-server queuing system for m different types of customers having independent Poisson arrivals with rates λ i,i=1,...,m and exponential service times with ...